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What is Conversational AI and What It Means For Online Stores

Overview of Conversational AI Conversational AI is the set of technologies behind automated messaging and speech-enabled applications that offer human-like interactions between computers and humans in natural ways, and is used in together with bots or intelligent virtual agents . It helps businesses deliver personalized engagements and support at scale. Conversational AI can communicate like a human by...

Wisdom April 22, 2020
6
INSIGHT

The Power of Conversation in Commerce

Conversations have been central to the development of our civilizations and could possibly be mentioned. The origins of trade are rooted in conversations. An early form of trade, barter, saw the direct exchange of goods and services for other goods and services which was achieved through conversation. Conversation between trading partners ensures a certain level of trust and for that matter...

Wisdom November 20, 2019
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